Managed IT

Make daily support reinforce security instead of bypassing it.

Wysper treats IT support as a security function: user lifecycle, endpoint management, Microsoft 365 administration, patching, documentation, and vendor coordination all follow the same control model.

What We Do

Managed IT with access hygiene and change discipline.

We support the daily technology layer while reducing the habits that create security drift. Provisioning, offboarding, patching, remote support, and vendor access are handled through repeatable workflows instead of one-off fixes.

Microsoft 365 Administration
  • User provisioning and offboarding, mailbox management, distribution groups, and license optimization
  • Entra ID identity management, MFA enforcement, conditional access, SharePoint, OneDrive, and Teams administration
  • DLP policy configuration, access review support, and practical documentation for recurring tasks
Endpoint & Operations
  • Device provisioning, endpoint security baselines, asset inventory, patching, and device compliance
  • Help desk support, remote troubleshooting, network support, infrastructure planning, and vendor coordination
  • Runbooks, escalation paths, continuity planning, and documented change management

Frameworks in action: account lifecycle management, access reviews, deprovisioning discipline, formal change management, backup and recovery planning, and vendor access review.

Outputs

Support that leaves less behind.

You Receive
  • Documented user lifecycle process for onboarding, offboarding, access changes, and license changes
  • Endpoint and Microsoft 365 administration practices aligned to security baselines
  • Support documentation, escalation paths, and continuity notes that reduce memory-dependent operations
Common Improvements
  • Cleaner identity records, fewer stale accounts, and tighter administrative access
  • More consistent patching, device inventory, endpoint posture, and backup expectations
  • Better vendor coordination and clearer ownership for recurring support tasks

Request Review

Bring order to daily IT support.

We start by understanding the support workflows and access patterns already in place.

Request Environment Review Back to Services